1. A large public relations firm is evaluating its HR functions to determine which tasks should be kept in house and which tasks should be outsourced, Which task are they most likely to outcource?

A) High-potential development program management
B) Performance evaluations
C) Recruitment
D) Payroll administration



2. Over the past decade, an advertising agency has steadily grown its client list in a particular foreign country, and it decided to open a satellite office in that country to more easily handle the day-to-day operation of its accounts there. Although several employees have made international business trips before, it will be the first time the organization has had a full-time presence in a foreign country. As such, the HR department is devising a strategy to prepare for expatriate employees. The HR manager's first goal is to establish a clear duty of care policy. Which of the following best describes the duty of care?

A) Identifying available services such as a police officers, healthcare workers, and other first responders responsible for emergency response in a given country
B) International law mandating a minimum level of health insurance for expatriate workers, and their families
C) The moral and legal obligations of an employer to care for employees safety, security, and wellbeing when assigned to a foreign country
D) A system of compensation when employees incur health, safety, housing, and other expenses when on an international assignment



3. What does 'benchmarking' refer to in an HR context?

A) Putting an employee 'on the bench' or on the sidelines due to past performance
B) Adhering to government regulations and other industry guidance
C) Identifying and setting goals relative to the other organizations performance
D) Linking salary increases to performance metrics



4. Over the past decade, an advertising agency has steadily grown its client list in a particular foreign country, and it decided to open a satellite office in that country to more easily handle the day-to-day operation of its accounts there. Although several employees have made international business trips before, it will be the first time the organization has had a full-time presence in a foreign country. As such, the HR department is devising a strategy to prepare for expatriate employees. Some employees have never lived in a foreign country before and are concerned about their safety in case of emergency. How should HR address these concerns?

A) Only offer international assignment to employees who are confident about taking care of themselves in a foreign country
B) Prepare a presentation comparing crime statistics between the United States and other countries to reassure employees that expatriate life is safe
C) Monitor and share information regarding potential safety concerns in the foreign post and establish a system for the employees to check in regularly
D)



5. What is the difference between a strategic plan and an individual action plan?

A) A strategic plan is conceptual, and an individual action plan is concrete
B) A strategic plan is an end goal, and an individual action plan describes the steps to achieve it
C) A strategic plan describes how to reach organization-wide objectives and an individual action plan describes an employees contribution
D) A strategic plan is created by an organizations upper management, and an individual action plan is created by each employee