1. What is an example of a factor that influences workforce supply?

A) Economic downturn
B) Worker attrition
C) Seasonal workload
D) Number of customers



2. The CEO wants to cut costs by eliminating a popular employee program that subsidizes public transportation commutes. HR is concerned about the effect this proposal will have on workers. What is an appropriate reponse?

A) HR does not have the authority to overrule the CEO and should avoid giving negative feedback unless it is specifically solicited by the CEO
B) HR should engage in environmental scanning and research ways that other companies have enacted cost-cutting measures
C) HR should eliminate the program and create a feedback survey where employees can share their feelings if they don't like CEO's decision
D) HR should inform the CEO of the value of the program by presenting metrics related to the ROI of the current plan, such as the ability to reach more productive and qualified workers thanks to the transportation program



3. To reduce operating costs, a company has decided to maintain its domestic headquarters but open an overseas manufacturing plant. What is the best word to describe this move?

A) Glogalizing
B) Downsizing
C) Offshoring
D) Outsourcing



4. Leaders at a mid-size organization that specializes in producing car batteries are working on developing a strategic plan for the next ten years of the company. They are particularly interested in responding to the increased interest in hybrid and electric vehicles. Currently, the company's workforce is primarily concentrated on professionally licensed technicians working on the assembly floor. Part of the plan involves building the companys battery research and development program capabilities. How can HR best assist with this part of the plan?

A) Conduct a skills gap analysis to determine the capabilities of the current workforce and identify missing skills, and then develop a plan to fill the gap
B) Provide historical data about the battery research and development programs past performance
C) Provide a budget plan for acquiring new research and development technologies
D) Organize a voluntary training session for employees who are interested in learning more about the projected research and development capabilities



5. An organization is using a legacy HRIS because long-standing employees are comfortable with the software and feel it continues to meet their data management needs. However, several new employees are having difficulty using the outdated user interface and are pushing to adopt an entirely new platform. What is a good solution for this?

A) Get rid of the old system and invest in the HRIS system before the current software becomes even more outdated than it already is
B) Create an organization wide site where employees can submit anonymous feedback about using the current HRIS
C) Contract with a vendor that offers interface layer technology to develop a new user interface while maintaining the existing system
D) Reassign the new employees to positions that already have more cutting-edge software in place