1. Until recently, a company has allowed different business units to operate and organize themselves fairly autonomously. However, new corporate leadership would like to increase collaboration between departments and has come in with a 'silo-busting' objective. The new leaders are also looking to create more standardization in job functions and organizational structure between departments. HR has been called on to aid with this objective. To standardize job functions between departments, HR is conducting a job analysis. Which of the following is LEAST likely to be included in the scope of the analysis?

A) The type and frequency of tasks performed
B) The personal and professional qualifications required
C) The industry standard for required competencies in this position
D) The supervisory chain of who reports and who is reported to for the position



2. What is the difference between lagging and leading indicators?

A) Lagging indicators highlight an organization's weaknesses compared to others in the industry while leading indicators indicate its relative strengths
B) Lagging indicators show areas where an organization is falling behind performance goals while leading indicators show areas where an organization is pulling ahead of performance goals
C) Lagging indicators show where an organization's processes are outdated or obsolete while leading indicators show where an organization has effectively implemented cutting-edge processes and technology
D) Lagging indicators reflect performances that happened in the past while leading indicators reflect an activity that can change future performance success



3. How can HR determine ROI on total rewards package design?

A) Conduct a total remuneration survey
B) Consult market data on total rewards best practices
C) Analyze relevant performance metrics (such as sales per quarter)
D) Defer to business executives in determining employee value to the organization



4. HT at a rapidly growing tech company is in the process of selecting a new applicant tracking system (ATS) to help handle the projected increase in new hires in the next few years. There are also several hard-to-fill positions in the company that require highly specialized engineering qualifications. In discussion with ATS software vendors, which of the following is the LEAST important for HR professionals to focus on?

A) Integration
B) User experience
C) Industry usage rates
D) Reporting metrics



5. HR feels it is not being given the opportunity to operate to its full potential. How can HR professionals make a business case for their department to present to senior leaders?

A) Complie a time-line demonstration of how HR has grown and developed over the years
B) Organize a group presentation in which members of HR explain the projects thy are working on and their areas of expertise
C) Create and information session about industry best practices in HR and highlight places where the company is falling behind
D) Focus on issues that matter to executives, such as recruiting and retaining top employees and increasing operational efficiency