1. What does a variance analysis measure?

A) The unique attributes of an organization compared to others in the industry
B) The percentage pay gap between employees in similar job roles
C) The consistency and objectivity or performance review results
D) The degree of difference between planned and actual outcome



2. Which of the following is not a good example of useful information HR can supply during the strategic planning process?

A) Budget for total rewards plans
B) Number and types of ongoing projects
C) Number of employees
D) Education and development initiatives



3. A successful American cosmetics retailer has decided to expand its business to overseas operations in a different country. Rather than building new stores in this location, they have decided to buy out a smaller, local cosmetics retailer and operate out of those stores. The company CEO wants to keep the same business space with some interior updates and would also like to retain as many of the existing employees as possible. HR wants to assist with formalizing work processes between stores in both countries. What is the best way to accomplish this goal?

A) Organize leadership teams in both countries
B) Add the new stores to the American headquarters meeting schedule
C) Arrange regular check-in meetings and agree on reporting times and methods
D) Set up an online messaging portal to handle all communications



4. After several high-profile cases of other large companies dealing with issues of harassment and misconduct, HR professionals at one company have decided to prioritize training to address these issues with their organization's employees. HR would like to update its own policies to better address issues of workplace misconduct. Which of the following would be a useful measure to enact?

A) Prioritizing diveristy when hiring new HR employees
B) Contracting with telecommunications group to set up a 24/7 harassment reporting phone hotline
C) Maintaining close communication with senior-level leaders to streamline efforts
D) Developing the HR workforce to handle all aspects of reporting, investigating, and addressing complaints internally



5. Frederico Balzo began as a family-operated men's clothing store over fifty years ago. Fifteen years after the first store opened, the family decided to expand to a second location. Now Federico Balzo operates over twenty stores and has expanded beyond suits to also sell shoes, watches, and other accessories. The company's latest plan is to open seven new stores within the next three years. How can HR assist to open new stores?

A) HR can assess and compare worker performance once all stores have opened
B) HR can use the new stores as a testing ground to experiment with new workforce management techniques
C) HR can follow the steps laid out by the C-suite leadership to handle workforce issues related to the expansion
D) HR can participate in the strategic planning to offer input and highlight areas where workforce goals can be aligned with overall company goals