1. What is it called when HR decides to transition manual tasks (such as completing and filing paperwork, tracking benefits eligibility) to a digital management system that completes these tasks?

A) Restructuring
B) Integration
C) Automation
D) Outsourcing



2. After several high-profile cases of other large companies dealing with issues of harassment and misconduct, HR professionals at one company have decided to prioritize training to address these issues with their organization's employees. Which of the following would be the most effective way to present information about workplace misconduct to employees?

A) Set up a self-placed, remote training session to allow for greater flexibility so the information can reach as many employees as possible
B) Give employees a checklist of workplace DONT's based on EEOC guidance
C) Show news stories of recent high-profile cases along with commentary from legal experts about corporate liability and other worst-case scenarios concerning violations of workplace conduct policies
D) Schedule mandatory in-person training with employee involvement, such as skits, role-plays, and mock juries, to encourage engagement and focus on real-world implications



3. What does a totalization agreement between two countries do?

A) Sets a cap on the untaxable amount expatriate employees may earn
B) Mutually eliminates double taxation for expatriate employees
C) Relinquishes jurisdiction over tax and business fraud committed by expatriates
D) Establishes set exchange rates for employees remittance fees



4. In accordance with the guidance of the National Labor Relations Board (NLRB), which of the following is true of labor relations?

A) The NLRB can facilitate settlements of labor disputes between employers and employees
B) Employees must select one form of representation (for example, union, nonunion, legal, or governmental)
C) Employers may choose to set up a works council for their employees as a form of lawful representation
D) Employees can achieve lawful recognition only by working through established labor unions



5. In order to free up more time for assisting with strategic objectives, the HR department of a large communications company has decided to implement new automation processes. They are currently evaluating specific functions for automating. One function under consideration is performance reviews in which department leaders and other supervisors give feedback to subordinates. However, HR is considering adopting an employee engagement app that allows real-time, anonymous feedback between employees at all levels. In preliminary discussions regarding plans for automation, HR has gotten push-back from some stakeholders who instead prefer augmentation. In terms of workplace technology, what is the difference between automation and augmentation?

A) Automation allows technology to take over manual tasks, while augmentation refers to ways that technology assists employees in their job functions.
B) Automation involves purchasing new software and hardware, while augmentation requires recruiting new employees
C) Automation refers to upgrades in corporate software, while augmentation refers to upgrades in corporate hardware
D) Automation requires the purchase of new software, while augmentation explores ways to optimize existing software