1. HT at a rapidly growing tech company is in the process of selecting a new applicant tracking system (ATS) to help handle the projected increase in new hires in the next few years. There are also several hard-to-fill positions in the company that require highly specialized engineering qualifications. When choosing an ATS, which one of the following should HR consider a top priority?

A) HR should forgo dealing witha vendor and simply have employees develop the ATS themselves, since they have a high level of technical knowledge
B) As a department in an up-and-coming tech company, HR should take the lead on adopting state-of-the-art systems to hold a competitive edge over other companies
C) Because this is still a transition period, HR should select some functions that will remain paper-based
D) HR should evaluate the functionally of the new system from the perspective of stakeholders outside HR



2. What is a pulse survey?

A) A short, directed survey that makes it easier for employees to give feedback on a particular topic or initiative
B) An annual survey to gauge employee engagement with new initiatives
C) A pop-up quiz like a survey that evaluates gains in employee knowledge, skills, and competencies after an education and development program
D) An anonymous survey that allows employees to offer peer reviews of other employees throughout the organization



3. Frederico Balzo began as a family-operated men's clothing store over fifty years ago. Fifteen years after the first store opened, the family decided to expand to a second location. Now Federico Balzo operates over twenty stores and has expanded beyond suits to also sell shoes, watches, and other accessories. The company opened seven new stores within the last year. To evaluate the success and effectiveness of operations in the new locations, HR needs to select the HR key performance indicators (KPI) that will be measured. How can HR best select these KPI?

A) Focus on long term KPI since this is a multi-year expansion program
B) research the KPI used by HR in other men's clothing stores
C) Track as many KPI as possible to provide the most complete picture of performance
D) Determine the deliverables relevant to the strategic plan and identify associated HR KPI



4. Several employees at a battery factory are concerned about their exposure to chemicals used on the assembly floor. One employee has read an article about how certain chemical fumes have been linked with eye disease and even blindness. This employee has been circulating the information to other workers. Which agency or department is responsible for the standards that guide HR's response in this type of situation?

A) NLRB
B) OSHA
C) EEOC
D) EBSA



5. HR has decided to conduct several stay interviews. What is a stay interview?

A) A targetted appeal to high-performing employees in danger of being poached by competing organizations
B) A series of peer reviews to determine whether to retain an employee on a team or reassign them
C) A structured discussion to determine which factors influence employee retention and how retention efforts can be improved
D) A type of exit interview in which fired or laid-off employees discuss the factors that led to their termination