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SHRM-CP Certification Exam Questions 2023 - Part 4

Jenny Clarke

Wed, 15 Apr 2026

SHRM-CP Certification Exam Questions 2023 - Part 4

1. Creating candidate profiles, updating job postings, removing filled positions, and flagging resumes can all be accomplished by which tool?

A) HIIT
B) HRIS
C) CHIT
D) HIFT



2. During a project meeting, Mary creates a table that includes a detailed description of every task needed for the project, a deliverable date for each task, and the owner of each task. Each member can access and update the table with status updates. What is Mary helping her team do?

A) Collecting data
B) Modeling ethical behavior
C) Helping each member feel accountable
D) Micromanaging



3. What are the known benefits of showing concern for fellow employees at work?

A) It correlates with more frequent promotions if one stays at the same organization for at least three years
B) It correlates with higher pay overtime
C) It builds employee morale and fosters positive working environments
D) It leads to a self-reported sense of spiritual satisfaction



4. Xiaoli is conducting a stakeholder meeting to review how a flu shot campaign conducted by the HR department is going. One of the stakeholders begins asking questions about the pharmacy that is providing the vaccines to the organization, and Xiaoli is unable to answer his questions. What is the best course of action for Xiaoli to take in this situation?

A) Tell the stakeholder information that she feels is likely accurate, based on something she read about the pharmacy on social media
B) Tell the stakeholder that she doesn't know the answers to his questions, but will find out and follow up with him within 24 hours
C) Tell the stakeholder shoe doesn't know anything about the pharmacy, and move on the the next item on the agenda
D) Provide the stakeholder with the Pjarmacys contact information so that the stakeholder can call and get any information he needs



5. Why do all employees need to build a wide range of interpersonal skills?

A) It leads to better relationships at home
B) It is the primary factor associated with cohesive teams
C) It allows them to work well with other employees, even when they are on project teams that they have not selected themselves.
D) It correlates with higher pay over time



1. Right Answer: B
Explanation: HRIS, or HR information system, is a component of business technology that automates a great deal of HR-related paperwork and other tedious tasks.

2. Right Answer: C
Explanation: Mary provides clear, visible expectations of project tasks and completion dates. By sharing who is assigned to each task, it provides a sense of transparency and ownership. Together, these help individual embers feel accountable for the role they play in the project.

3. Right Answer: C
Explanation: Employee morale and positive working environments are associated with compassionate and empathetic coworkers. This allows people to feel cared for and valued in the workplace.

4. Right Answer: B
Explanation: Stakeholders are extremely valuable to initiatives and their questions should be answered thoroughly, accurately, and promptly. Although Xiaoli did not know the answers to her stakeholder's questions, she offered to find out and provided a specific timeframe in which she would provide them.

5. Right Answer: C
Explanation: Team members may be assigned by project rather than personally chosen; therefore, it is important to develop wide-ranging engagement skills that promote positive interactions. This is crucial to job satisfaction since employees often spend full days with their team members. If they do not get along with their team, they will likely be miserable at work.

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