1. The Advantage Software company is looking to hire more employees to meet the company's growing demands for its products. The company has not analyzed jobs or created the job descriptions, specifications, or competencies for the positions needed. Since establishment until now, they simply allow all the managers to hire any role they wanted within their budget constraint. It is not clear how many employees need to be hired, and the leadership in the departments needs help figuring out their budget. Certainly, there is a need to change their hiring process to match their growth phase.What recommendations should HR make if the pay decisions are being made only by subjective conversations with the candidates?

A) Provide a business case for completing the job analysis
B) Hire a third party company to benchmark the positions from market surveys
C) Complete the job description only and then use the date from the candidates to validate the results
D) Provide a job evaluation process or benchmark the position from a salary survey



2. An employee of a national coffee reseller was recently denied a promotion. Since then she has made several negative statements about the company culture, pay, and promotional opportunities via multiple social media websites. The facilities manager wants HR's support in discouraging this type of communication by other employees. As the HR director, how would you address this concern?

A) Train supervisors on the provisions of the Electronic Communications and Prvacy Act
B) Train staff on provisions of the Privacy Act of 1974
C) Develop a company privacy policy that details internet use
D) Develop a company privacy policy that clarifies what is expected of the employee in regard to social media



3. Ethics management is important to HR professionals because:

A) It is an organizational requirement
B) Ethics management programs are required by most state laws
C) Ethics management programs affect all the HR functions from recruiting to the diverse workforce to ensure the confidentiality of sensitive employee data.
D) Ethics management programs are required for government compliance



4. Sara is working as a retail salesperson and she's very good at creating attractive displays. Her manager adds merchandising tasks to Sara's current responsibilities to support her development to be a merchandiser in the future.This is an example of:

A) Job enrichment
B) Job overloading
C) Job promotion
D) Job enhancement



5. Your organization is in the middle of a change management process and this process must happen for the success of the company in the future. The process is somewhat difficult and requires the training and support of all the employees who are impacted. A few employees are resisting the idea. Behind the scenes, they're attempting to undermine the new strategy and hope to maintain the way things currently are. It is threatening to derail the change management process.As an HR practitioner, what would you recommend intervening?

A) HR should recommend business management and succession planning
B) HR should recommend Cultural intelligence and Emotional Intelligence
C) HR should recommend communication and strategic management
D) HR should recommend motivation and change management