1. You are a team leader. You have several routine tasks to complete in addition to some other duties you volunteered for. You need to spread the workload, What should you do?

A) Explain that you are looking for volunteers to take on some additional responsibilities, which is an opportunity for learning
B) Explain that in order to make sure everyone is developing, you are going to assign everyone extra duties
C) Explain that you are going to assign everyone extra duties in order to make the team more effective
D) Explain that you are overworked and need some help and that you would appreciate some volunteers to take over some of your responsibilities



2. While bringing various benefits, diversity can make the workplace complex with unique issues. At your current global organization - Sunny Corporations, one of these issues is related to religion which can create conflicts between work and religious obligations, scheduling issues, and conflicts between employees with different religious beliefs.Which potential solution can best address these conflicts?

A) Diversity awareness and conflict resolution training
B) Team-building and communication enhancements program
C) Flextime arrangements for religious holidays and conflict resolution training
D) Cross-cultural communication skill training



3. Which of the following describes a job involvement employee relations strategy?

A) Employees have final authority and accountability for decisions and the outcomes
B) Employees are empowered to decide work priorities and solutions
C) Employees are decision-makers who provide input on the board of directors
D) Employees suggest ways to improve a service delivery process



4. Which law establishes the federal minimum wage, establishes overtime pay requirements, regulates youth employment, and establishes record-keeping standards affecting full-time and part-time employees in the private and public sectors?

A) The Fair Labor Standards Act
B) The Fair and Accurate Credit Transactions Act
C) The Consolidated Omnibus Budget Reconciliation Act
D) The National Labor Relations Act



5. One of the key PEST factors that can influence an organization's global talent acquisition and retention strategies is the following question: Do tax and other socialized incentives exist that could influence hiring decisions? This factor is identified as:

A) Economic
B) Technological
C) Political
D) Social