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SHRM-CP Certification Exam Questions 2023 - Part 45
1. Hofstede's Dimensions of culture describes power distance as the:
A) Level of tolerance of uncertainty and unity
B) Preference for speed and size oriented toward work and achievement
C) Degree to which individuals are integrated into groups
D) The extent that less-powerful members of an organization accept unequal distribution of power
2. Which of Kirkpatrick's four levels of evaluation assesses the student's resulting learning and increase in knowledge from the training experience?
A) Level 3: Behavior
B) Level 1: Reaction
C) Level 2: Learning
D) Level 4: Results
3. How does SHRM define diversity in the Body of Competency and Knowledge?
A) The qualities, life experiences, personalities, education, skills, competencies, and collaboration of the many types of people are necessary to propel an organization to success
B) The condition of having or being composed of differing elements, especially the inclusion of different types of people of different races or cultures in a group or organization.
C) Similarities and differences among employees in terms of age, cultural background, physical abilities and disabilities, race, religion, sex, and sexual orientation.
D) The state or fact of being diverse (in other words, difference and unlikeness)
4. Fill in the blankIn the process of collective bargaining between the employer and union representatives, a checkoff provision is _________________.
A) Dues deducted from union members paychecks by the employer
B) Security of the union members
C) Guidelines for check and balance between the employer and the union
D) Benefits of union members
5. What is the HR role, sometimes referred to as an 'HR practitioner' that is usually the first point of contact for a variety of HR issues?
A) Specialist
B) Leader
C) Generalist
D) Manager
A) Level of tolerance of uncertainty and unity
B) Preference for speed and size oriented toward work and achievement
C) Degree to which individuals are integrated into groups
D) The extent that less-powerful members of an organization accept unequal distribution of power
2. Which of Kirkpatrick's four levels of evaluation assesses the student's resulting learning and increase in knowledge from the training experience?
A) Level 3: Behavior
B) Level 1: Reaction
C) Level 2: Learning
D) Level 4: Results
3. How does SHRM define diversity in the Body of Competency and Knowledge?
A) The qualities, life experiences, personalities, education, skills, competencies, and collaboration of the many types of people are necessary to propel an organization to success
B) The condition of having or being composed of differing elements, especially the inclusion of different types of people of different races or cultures in a group or organization.
C) Similarities and differences among employees in terms of age, cultural background, physical abilities and disabilities, race, religion, sex, and sexual orientation.
D) The state or fact of being diverse (in other words, difference and unlikeness)
4. Fill in the blankIn the process of collective bargaining between the employer and union representatives, a checkoff provision is _________________.
A) Dues deducted from union members paychecks by the employer
B) Security of the union members
C) Guidelines for check and balance between the employer and the union
D) Benefits of union members
5. What is the HR role, sometimes referred to as an 'HR practitioner' that is usually the first point of contact for a variety of HR issues?
A) Specialist
B) Leader
C) Generalist
D) Manager
1. Right Answer: D
Explanation: Hofstede describes power distance as the extent to which the less powerful within organizations and institutions accept an unequal distribution of power.
2. Right Answer: C
Explanation: This is level 2 - learning. The Kirkpatrick Evaluation Model was created by Donald Kirkpatrick, Ph.D., to define the four levels of training evaluation. The four levels of evaluation are: (1) the reaction of the student and their thoughts about the training experience; (2) the student's resulting learning and increase in knowledge from the training experience; (3) the student's behavioral change and improvement after applying the skills on the job; and (4) the results or effects that the student's performance has on the business.
3. Right Answer: A
Explanation: SHRM's definition of diversity according to the Body of Competency and Knowledge (BoCK) is that diversity encompasses the qualities, life experiences, personalities, education, skills, competencies, and collaboration of the many types of people who are necessary to propel an organization to success.
4. Right Answer: A
Explanation: In the contract, a checkoff provision may be negotiated. This provision occurs when the employer, on behalf of the union, automatically deducts dues from union members' paychecks. This ensures that a steady stream of dues is paid to the union.
5. Right Answer: C
Explanation: An HR generalist is an HR professional who is a 'Jack of all trades'. A generalist is usually the first point of contact for employees and supervisors on a wide variety of HR issues.
Explanation: Hofstede describes power distance as the extent to which the less powerful within organizations and institutions accept an unequal distribution of power.
2. Right Answer: C
Explanation: This is level 2 - learning. The Kirkpatrick Evaluation Model was created by Donald Kirkpatrick, Ph.D., to define the four levels of training evaluation. The four levels of evaluation are: (1) the reaction of the student and their thoughts about the training experience; (2) the student's resulting learning and increase in knowledge from the training experience; (3) the student's behavioral change and improvement after applying the skills on the job; and (4) the results or effects that the student's performance has on the business.
3. Right Answer: A
Explanation: SHRM's definition of diversity according to the Body of Competency and Knowledge (BoCK) is that diversity encompasses the qualities, life experiences, personalities, education, skills, competencies, and collaboration of the many types of people who are necessary to propel an organization to success.
4. Right Answer: A
Explanation: In the contract, a checkoff provision may be negotiated. This provision occurs when the employer, on behalf of the union, automatically deducts dues from union members' paychecks. This ensures that a steady stream of dues is paid to the union.
5. Right Answer: C
Explanation: An HR generalist is an HR professional who is a 'Jack of all trades'. A generalist is usually the first point of contact for employees and supervisors on a wide variety of HR issues.
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