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SHRM-CP Certification Exam Questions 2023 - Part 47
1. What are project leaders called when a Six Sigma process is implemented?
A) Master Black Belt
B) Black Belt
C) Master Green Belt
D) Green Belt
2. Which of the following performance appraisal methods involves the employee defining what they intend to accomplish during the performance review period?
A) Critical incident
B) 360 degree feedback
C) Annual appraisal
D) Management by objectives (MBO)
3. Which of the following organizations in the US should employers contact for information about substances used in work processes to determine whether they are toxic?
A) National Institute for Occupational Safety and Health
B) Equal Employment Opportunity Commission
C) Occupational Health and Safety Administration
D) Department of Labor
4. The HR manager in Silverline company is trying to convince management of the importance and need for a workforce plan to determine the employment requirements for the future of the company. A few members of the management team are resisting because they don't see the need to change what currently works for a new plan. However, the volume of requested hiring from the managers does not correlate with the strategic direction of the company or aligns with the planned budget.What should the HR manager emphasize when working with the resisting managers?
A) The tactical needs of each department, their immediate concerns, and filling positions
B) Understand what the managers need within the next 3 months and how to ensure diversity based hiring
C) The future direction, long-term perspective, and results
D) The strategy, alignment with the budget, specific KSA's needed, and planning for the future
5. __________________ is defined as the process of determining the relative worth of jobs to determine pay structure. It can help us determine if the pay is equitable and fair among our employees.
A) Job enrichment
B) Internal pay assessment
C) Pay equity
D) Job evaluation
A) Master Black Belt
B) Black Belt
C) Master Green Belt
D) Green Belt
2. Which of the following performance appraisal methods involves the employee defining what they intend to accomplish during the performance review period?
A) Critical incident
B) 360 degree feedback
C) Annual appraisal
D) Management by objectives (MBO)
3. Which of the following organizations in the US should employers contact for information about substances used in work processes to determine whether they are toxic?
A) National Institute for Occupational Safety and Health
B) Equal Employment Opportunity Commission
C) Occupational Health and Safety Administration
D) Department of Labor
4. The HR manager in Silverline company is trying to convince management of the importance and need for a workforce plan to determine the employment requirements for the future of the company. A few members of the management team are resisting because they don't see the need to change what currently works for a new plan. However, the volume of requested hiring from the managers does not correlate with the strategic direction of the company or aligns with the planned budget.What should the HR manager emphasize when working with the resisting managers?
A) The tactical needs of each department, their immediate concerns, and filling positions
B) Understand what the managers need within the next 3 months and how to ensure diversity based hiring
C) The future direction, long-term perspective, and results
D) The strategy, alignment with the budget, specific KSA's needed, and planning for the future
5. __________________ is defined as the process of determining the relative worth of jobs to determine pay structure. It can help us determine if the pay is equitable and fair among our employees.
A) Job enrichment
B) Internal pay assessment
C) Pay equity
D) Job evaluation
1. Right Answer: B
Explanation: Project leaders are referred to as Six Sigma Black Belts. A, B and C are incorrect because a Six Sigma Green Belt is an employee, A Six Sigma Master Black Belt is the quality leader who supervises the work of Green Belts. A Master Green Belt is not a Six Sigma classification.
2. Right Answer: D
Explanation: Management by objectives (MBO) is a type of performance appraisal where the employee set their own objectives that are aligned with the company strategy. The objectives must be measurable.
3. Right Answer: A
Explanation: The National Institute for Occupational Safety and Health (NIOSH) is the US federal agency responsible for conducting research and making recommendations for the prevention of work-related injury and illness.
4. Right Answer: D
Explanation: This is the best answer because it focuses on the future through strategy.'The future direction, long-term perspective, and results' is less specific on how the future direction is aligned with the company's strategy which is the concern in this case. The other two options are short-term and tactical concerns.
5. Right Answer: D
Explanation: Job evaluation is defined as the process of determining the relative worth of jobs to determine pay structure. Job evaluation can help us determine if the pay is equitable and fair among our employees.
Explanation: Project leaders are referred to as Six Sigma Black Belts. A, B and C are incorrect because a Six Sigma Green Belt is an employee, A Six Sigma Master Black Belt is the quality leader who supervises the work of Green Belts. A Master Green Belt is not a Six Sigma classification.
2. Right Answer: D
Explanation: Management by objectives (MBO) is a type of performance appraisal where the employee set their own objectives that are aligned with the company strategy. The objectives must be measurable.
3. Right Answer: A
Explanation: The National Institute for Occupational Safety and Health (NIOSH) is the US federal agency responsible for conducting research and making recommendations for the prevention of work-related injury and illness.
4. Right Answer: D
Explanation: This is the best answer because it focuses on the future through strategy.'The future direction, long-term perspective, and results' is less specific on how the future direction is aligned with the company's strategy which is the concern in this case. The other two options are short-term and tactical concerns.
5. Right Answer: D
Explanation: Job evaluation is defined as the process of determining the relative worth of jobs to determine pay structure. Job evaluation can help us determine if the pay is equitable and fair among our employees.
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