SHRM Exam Prep - The Common Trap Candidates Fall Into
Sun, 09 Aug 2026
Inspirational journeys
Follow the stories of academics and their research expeditions
SHRM-CP Certification Exam Questions 2023 - Part 6
1. During a performance review, Jordan's manager shares some concerns, that Jordan doesn't seem to have any friends at work, show interest in others or get along well with her team members. Jordan knows she is a shy person but would like to use this opportunity for personal improvement. How can she proactively address this opportunity?
A) Throw a weekend party for everyone at work and force herself to socialize
B) Schedule a couple of ten-minute intervals during her workday where she actively and positively engages with her coworkers
C) Send a flowery apology email to her coworkers
D) Ask her best friend to apply for a job at her company so that she can prove her manager wrong
2. Quinn is an HR recruiter who has a quarterly goal of hiring 35% of all employees that reach the interview process. He normally meets this goal. However, one-quarter found him at a rate of 10%. What too can Quinn use to learn more about his poor performance?
A) Oracle
B) Value stream map
C) Gap analysis
D) Lean
3. Fiona is mapping out a process for a new initiative. She compiles the full timeline and process of customer solutions, then brainstorms with her team about potential failures, obstacles, or setbacks that could occur at each stage. In what practice is Fiona engaging?
A) Value stream mapping
B) Negative facilitation
C) Risk identification
D) Process mapping
4. What is a step-by-step diagram that shows the purpose of each stage called?
A) Root cause map
B) Value stream map
C) Fishbone diagram
D) Staircase diagram
5. Two HR staff members who are planing a worksite wellness initiative state that one of their initial goals is to have healthier employees in their workforce. What is wrong with this goal?
A) The goal is ambiguous
B) The goal is placing pressure on employees who are already busy
C) The goal is pushing personal agendas on other employees
D) The goal is too detailed
A) Throw a weekend party for everyone at work and force herself to socialize
B) Schedule a couple of ten-minute intervals during her workday where she actively and positively engages with her coworkers
C) Send a flowery apology email to her coworkers
D) Ask her best friend to apply for a job at her company so that she can prove her manager wrong
2. Quinn is an HR recruiter who has a quarterly goal of hiring 35% of all employees that reach the interview process. He normally meets this goal. However, one-quarter found him at a rate of 10%. What too can Quinn use to learn more about his poor performance?
A) Oracle
B) Value stream map
C) Gap analysis
D) Lean
3. Fiona is mapping out a process for a new initiative. She compiles the full timeline and process of customer solutions, then brainstorms with her team about potential failures, obstacles, or setbacks that could occur at each stage. In what practice is Fiona engaging?
A) Value stream mapping
B) Negative facilitation
C) Risk identification
D) Process mapping
4. What is a step-by-step diagram that shows the purpose of each stage called?
A) Root cause map
B) Value stream map
C) Fishbone diagram
D) Staircase diagram
5. Two HR staff members who are planing a worksite wellness initiative state that one of their initial goals is to have healthier employees in their workforce. What is wrong with this goal?
A) The goal is ambiguous
B) The goal is placing pressure on employees who are already busy
C) The goal is pushing personal agendas on other employees
D) The goal is too detailed
1. Right Answer: B
Explanation: Creating pockets of time during the course of the day to cultivate positive interactions with colleagues is an effective way to work on intrapersonal skills. The other option listed would be fairly inappropriate and socially unacceptable responses to a performance review.
2. Right Answer: C
Explanation: A gap analysis views a process when there are discrepancies between expected performance and actual performance especially when milestones, goals, or benchmarks are not met.
3. Right Answer: C
Explanation: Risk identification is a way for HR professionals to mitigate or eliminate all potential setbacks, especially when delivering a solution to a valued customer. By identifying risks, they can develop contingency plans that allow the delivery of solutions to continue uninterrupted.
4. Right Answer: B
Explanation: A value stream map deconstructs a procedure and defines the values each step provides concerning an established goal. Value stream mapping clearly illustrates when a process step is wasteful or misaligned with goal achievement and allows the user to eliminate steps where possible to create a more efficient process.
5. Right Answer: A
Explanation: This goal is ambiguous. It provides no baseline, no definition of what constitutes a healthy employee, no definition of what constitutes a successful initiative, and is very subjective in nature.
Explanation: Creating pockets of time during the course of the day to cultivate positive interactions with colleagues is an effective way to work on intrapersonal skills. The other option listed would be fairly inappropriate and socially unacceptable responses to a performance review.
2. Right Answer: C
Explanation: A gap analysis views a process when there are discrepancies between expected performance and actual performance especially when milestones, goals, or benchmarks are not met.
3. Right Answer: C
Explanation: Risk identification is a way for HR professionals to mitigate or eliminate all potential setbacks, especially when delivering a solution to a valued customer. By identifying risks, they can develop contingency plans that allow the delivery of solutions to continue uninterrupted.
4. Right Answer: B
Explanation: A value stream map deconstructs a procedure and defines the values each step provides concerning an established goal. Value stream mapping clearly illustrates when a process step is wasteful or misaligned with goal achievement and allows the user to eliminate steps where possible to create a more efficient process.
5. Right Answer: A
Explanation: This goal is ambiguous. It provides no baseline, no definition of what constitutes a healthy employee, no definition of what constitutes a successful initiative, and is very subjective in nature.
80% DISCOUNT: SHRM-CP - 18 PRACTICE EXAMS 1000+ QUESTIONS
Tags:
shrm shrmcp shrm-scp shrmscp shrm-cp Human resource management Organizational behavior Talent acquisition Performance management Compensation and benefits Employee relations Training and development Diversity and inclusion Legal and ethical considerations HR metrics and analytics Strategic planning Change management HR technology Workforce planning Labor relations Employment law Recruitment and selection Career development0 Comments
Categories
Recent posts
The SHRM Exam Is Not a Memorization Test
Sat, 04 Jul 2026
SHRM-CP Exam β Last-Minute Tips & Encouragement
Tue, 05 May 2026
Leave a comment