1. The vice-president of an organization has noticed that a particular employee, bn, has been working extremely hard and has made a positive impression on a large majority of the organization's leadership. The vice-president meets with ben and asks him about his work. Ben shares all of the accomplishments that his team has achieved in the last quarter, What is ben displaying during the meeting?

A) Humility
B) Team-oriented culture
C) Ego
D) Individualistic behavior



2. Elias sees a pie chart that shows about two-thirds of HR professionals hate their jobs, and only one-third find it satisfactory. What should he do before sharing this information with anyone?

A) Source who conducted the research and the sample size of respondents
B) Nothing, he should feel free to share the graph because it looks professional and accurate
C) review his own career choices so far
D) Ask his colleagues in the HR department how they feel about their hobs and see it t lines up with the chart



3. An organization eliminates its pension package for its retirees, which causes a group of retirees to arrive in the HR department. The group is angry and yelling at HR employees. One woman even bursts into tears at the thought of receiving less money in retirement. What is the best way for HR employees to respond to this outburst?

A) Close the doors to the HR department until the retirees leave; after all, the department is unable to change the outcome
B) Actively listen to the feelings of the retirees, show empathy, and try to communicate with logic and objectivity
C) Provide feedback forms to the employees so they can list their grievances in an organized way
D) Provide the president of the company's direct line and tell the retirees to call him



4. Louise is meeting with a potential vendor for the first time to assist with her organization's annual wellness fair. What types of expectations should Louise discuss in person with the vendor?

A) The vendor's anticipated role during the weeness fair
B) The vendor's personal health philosophy
C) The vendor's work history and time in busines
D) The vendor's goods and services



5. Which term refers to an organization's identity- including mission, values, and culture- as it is communicated to current and prospective employees?

A) Transparency
B) Workplace statement
C) Social presence
D) Employer brand