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SPHRI Certification Exam Questions 2023 - Day 104

Jenny Clarke

Mon, 20 Jan 2025

1. Which of the following behaviors that demonstrates strategic positioner?

A) Lack of aptitude
B) History of customer complaints.
C) Creating, acquiring, sharing and managing knowledge to augment individual and organizational performance
D) Dealing with uncertainty and predicting the future.



2. The purposes of performance appraisal systems include all except:

A) support the de-layering efforts of an organization.
B) Correlational study
C) motivation of raters.
D) Misses improvement in other areas



3. Assume you are responsible for establishing and managing key performance indicators for your organization. What would be your first step?

A) pass a specific judgement on the behavior
B) HRIS information and performance management data
C) Obtaining senior management commitment
D) examining the reward and recognition system.



4. Sometimes employment practices that are discriminatory are acceptable. Which of the following is NOT a sufficient reason for discriminatory employment practices?

A) Distribution channel
B) increase pay and benefits packages.
C) Quota-based affirmative action program
D) respond quickly to employee concerns.



5. Which of the following is NOT a potential difference in benefits practice that Human Resources should evaluate when compensating an expatriate or local national?

A) Hours worked per week
B) ) Group Payroll Director
C) Chevron style
D) Only the experimental group receives the treatment.



1. Right Answer: D
Explanation:

2. Right Answer: C
Explanation:

3. Right Answer: C
Explanation:

4. Right Answer: C
Explanation:

5. Right Answer: A
Explanation:

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