1. A learner can explain the best way to research a new product by the end of the class. Which of the following levels of learning does the employee exhibit?
A) formula-based.
B) Analysis
C) pay compression
D) Comprehension
2. A company has a direct sales staff that spends about 95% of its time prospecting and selling and the balance training the distributor sales force. Since the company wants to hold down its cost of sales, what type of compensation package makes sense for this sales team?
A) Mid-career
B) Comparative method
C) Straight commission
D) Standard deviation
3. The most common CSR practice is:
A) Lack of executive-level support
B) Scatter diagram
C) Duty of loyalty
D) charity donation
4. Which of the following best illustrates the concept of principled negotiation?
A) Require present workers to work overtime
B) Problems are separated from personalities.
C) Planning for leadership positions versus frontline employees.
D) Assess performance and management
5. What is one advantage of broadbanding?
A) Reduces number of distinctions made based on job
B) effectiveness and efficiency
C) systematically organizing the future of the organization.
D) Skill variety, task identity, task significance, autonomy, feedback
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