SPHRI Certification Exam Questions 2023 - Day 25

1. In trend and ratio analysis, the key to accurately projecting past figures into the future depends on the

A) Eliminate budget items that cannot be substantiated with monetary values.
B) relationships between two variables and whether they will stay the same.
C) Allow time for both parties to review details of an allegation.
D) examining the reward and recognition system.



2. The success of the Service Delivery Implementation phase depends on two essential HR competencies - HR as a talent manager/organizational designer and:

A) Questionnaire followed by interview
B) HR as a culture and change steward.
C) Analyze the job description and job specifications
D) Increasing returns



3. Which performance rating method measures performance on a scale from high to low?

A) permissive subject.
B) Comparing the ROI for a training initiative to the plan
C) Comparative method
D) Performance-based



4. All of the following statements accurately describe employee focus groups EXCEPT

A) Understanding how organization's policies can adapt to certain country's cultural environment.
B) A collective and representative opinion will naturally emerge during a focus group.
C) Appointing a dedicated communications team to ensure adequate and timely ongoing communications for all involved
D) Cultural and personal issues related to sharing information have impeded its acceptance.



5. Which of the following statements provides the BEST example of a job specification for a front-line supervisor?

A) Involves incremental adjustments
B) How did you handle a productivity problem?
C) Requires three to five years of experience
D) Organizational inbreeding